Privacy Policy

1. Information We Collect

When you use our website or submit an inquiry through our contact or emergency triage forms, we collect the information you voluntarily provide, such as your name, work email address, company name, website URL, and details describing your project or technical incident.

2. How We Use Your Information

We use the collected information exclusively to:

• Evaluate project feasibility and provide technical proposals and roadmaps.
• Triage urgent emergency incidents and contact you regarding site restoration.
• Communicate directly regarding ongoing engineering deliverables and retainers.

We do not sell, rent, or trade your personal or business information with third-party marketers.

3. Data Security and Confidentiality

We maintain strict technical and operational safeguards to protect your communications and project specifications. Any credentials exchanged for engineering work are handled exclusively through secure, encrypted channels.

4. Cookies and Analytics

This site uses Google Analytics 4 to measure page views and aggregate traffic patterns. It runs on every page and sets first-party cookies in your browser that hold a randomly generated identifier, which lets Google's service recognize repeat visits from the same browser. It also receives the page you viewed, your referring page, your device and browser type, and an approximate location derived from your IP address. We use this only to understand which pages are read and where visitors arrive from — we do not use it to build a profile of you, and we do not sell or rent it.

Google acts as our analytics provider and processes this data on our behalf under its own terms. We do not currently present a cookie consent banner, so if you would rather not be measured, you can block analytics cookies in your browser settings, use your browser's tracking-protection or Do Not Track features, or install Google's official opt-out browser add-on. None of this affects the forms described in section 1, which are sent to us by email and do not pass through Google Analytics.

5. Contact Us

If you have any questions about this Privacy Policy or wish to request data deletion, contact us at: hello@joinaffix.com